We are Elite Cleaning Services, and our mission is clear - to assist residents and businesses of the North East in keeping the exterior of their property looking fresh and presentable. At Elite Cleaning we have deep within ourselves a very strong desire to provide the highest quality window cleaning services to our loyal clients, and to maintain these high standards and to facilitate the continuous improvement of our services, we take the time to ensure all of our team members are fully trained in our carefully designed business processes and techniques, all of which are compliant with health and safety regulations.
We are 100% dedicated to providing our customers with the highest quality service, offering unrivaled value for money, total satisfaction and most importantly - peace of mind!
In order to achieve this, we use the most up to date equipment, whilst the company has developed a unique, efficient approach to our window cleaning services and management system. We are committed to ensuring continuous improvement throughout all of Elite operations which is based on company goals and objectives. Elite Cleaning recognise that quality is a truly essential company asset in which to gain an advantage on our competitors, as well as reinforcing and enhancing the company’s reputation and image. Our Quality Policy is supported and undertaken by all levels of management and staff members within our organisation.
Elite Cleaning understand that health and safety is one of the most important factors within our business activities and are committed to the constant development of a positive safe working culture and work closely with our employees and our customers to achieve this goal. We know that if we are to achieve and maintain consistent high levels of health and safety and quality of service, we must provide suitable and sufficient training which is tailored to meet the company’s and our employee’s individual needs.
Our training program is very extensive, and this is an ongoing process which is undertaken on numerous occasions throughout a staff member's journey with us. It is through this process that allows us to continue to maintain and improve our employee’s skills and capabilities. Regular reviews of our team enables us to review our progress, while at the same time offering incentive schemes to all of our employees, which leads to the most important thing of all - YOUR increase of satisfaction!